Vinted Members Express Displeasure Regarding Size Changes
Shoppers are voicing their frustration following a change that caused items being listed as the wrong size.
The popular resale platform has altered its size classifications for female and kids' apparel without notifying all shoppers about the modification.
Online Platforms Response
Many shoppers and sellers are posting online stating that platform listings now display a different size category versus the original listing as a result of the reclassification.
Vinted explained the updated approach better aligns with other platforms.
The platform has recommended to review their products and update the measurements by hand if necessary, resulting in member annoyance.
Size Classification Modifications
Previously, the sizes had both a single numeric size and a letter, like S/8 or M/10.
The new system has an alphabetical indicator and numerical range like S/UK 8-10.
For certain items, the sizing has been recategorised - such as a large size used to be a 12 but is now a UK 16-18.
User Stories
A fashion influencer, who produces content about larger sizing, explained the modification "makes transactions more difficult".
"Rarely do manufacturers list XL as sizes 20-22," which is what Vinted now does.
Stephanie Gallen, located in Scotland, explained products she uploaded on Vinted with size 14 labels were displaying on the service as measurements 20-22.
"If buyers measuring 20-22 acquire them they're going to be very disappointed," she stated.
Necessary Adjustments
A different user, from Derby, explained she became annoyed due to the update requiring manual adjustment the sizes on "every single listing".
"This situation is especially annoying, as I'm chronically ill and selling on Vinted has been paramount following partial earnings loss," she stated.
Service Background
The service features exceeding 100 million users, including 18 million in the UK.
It has proved a popular alternative versus similar marketplaces including eBay and Depop.
This isn't the first time where an unanticipated change within the service has received backlash: previously, the platform withdrew an update to its shipping options after backlash from users.